The second quarter of 2026 saw Aretetic integrating numerous backend and user updates to DigitalCabinet to further streamline the experience. In this edition: new feature launches for clinicians, additional security tools for re-contact, and an award nomination for Aretetic founder and CEO, Ian Terry! 🎉

Aretetic Launches Full Contact Registry Alongside Its HIPAA and GDPR Compliant Platform

Aretetic has expanded its registry platform to include full contact registry functionality, giving users a single system for managing both protected health information and personally identifiable information without sacrificing security or compliance.

The addition addresses a practical problem that has long complicated patient and community registry management: organizations that need to maintain relationships with participants have typically had to manage two separate systems to stay compliant. Aretetic's platform now handles both within a unified environment.

How It Works

PHI and PII are stored and accessed separately within the platform. That separation is what preserves HIPAA and GDPR compliance as each data type remains governed by the rules that apply to it, with appropriate role-based, permissioned, and revocable access controls in place. What changes for users is the operational experience: both data types are managed inside one system rather than across two.

For organizations running patient registries, research cohorts, or community engagement programs, this matters. Keeping health data and contact data in sync across separate platforms introduces administrative burden, increases the risk of errors, and creates reconciliation challenges over time. A single compliant environment reduces all of that without compromising data security or patient experience.

Why This Matters for the Field

Registry management sits at the intersection of research integrity, community trust, and operational efficiency. Organizations that work closely with patients and communities need to be able to reach their participants, track engagement over time, and maintain accurate records while keeping sensitive health information appropriately protected.

The full contact registry functionality makes that possible without asking organizations to choose between operational simplicity and compliance. PHI stays protected. PII remains accessible for relationship management. And teams no longer have to coordinate across disparate systems to do either.

This is consistent with how Aretetic approaches platform development broadly: compliance and usability are not competing priorities. The systems that earn and maintain community trust are the ones that make it straightforward to do the right thing.

Learn more about Aretetic's registry platform at aretetic.com.

Introducing Ticket Tracking

Ticket Tracking is Now Live in the DigitalCabinet Admin Dashboard

The new ticket tracking system in the DigitalCabinet admin dashboard is designed to give admins clarity into the status of their requests.

Bug reports, assistance requests, feature suggestions, and other admin submissions are now tracked end-to-end, with a status indicator attached to each ticket that updates as it moves through the resolution process. Rather than wondering whether a request was received or how far along it is, users can check in at any point and get a straight answer.

The status indicator itself lives directly in the DigitalCabinet admin dashboard, keeping everything in one place. There's no need to follow up with a separate email or wait for an outside notification. The dashboard reflects current status as Aretetic's team works through each submission.

This also creates a cleaner feedback loop between users and Aretetic's support team. When users can see where their ticket stands, they're less likely to submit duplicate requests or lose confidence that anything is happening at all. 

Ticket tracking is part of a broader effort to make the DigitalCabinet a more transparent tool for the people who depend on it day to day.

Re-Contact Made Easy

Introducing the Anonymous Re-Contact Tool: Reaching Participants Without Compromising Their Privacy

Staying in touch with study participants has historically required a tradeoff: either collect and store sensitive contact details, or risk losing the ability to follow up entirely. Aretetic's new anonymous re-contact tool eliminates that tradeoff.

The tool gives senders a straightforward way to reach participants without ever seeing their contact information. DigitalCabinet can share information with a select group of users, based on demographics or other filters set by the admin. Aretetic's platform routes communications directly to the relevant participants. The sender never sees an email address. The participant never has to share one.

On the participant side, this changes the calculus around joining a study. One of the more common hesitations people have about research participation is the question of what happens to their personal information afterward: who holds it, who can access it, and whether it might end up somewhere unexpected. With the anonymous re-contact tool, participants can engage with studies knowing that their contact details remain on Aretetic's servers and go no further. Opting in to follow-up communication no longer means handing over personal information to an indefinite number of people.

For senders, the benefit is operational as much as ethical. There's no need to maintain separate contact lists, chase down updated email addresses, or navigate the compliance questions that come with storing participant data outside a controlled system. The infrastructure is already in place.

This feature reflects something core to how Aretetic approaches research infrastructure: privacy protection shouldn't require participants to opt out of communication, and it shouldn't require clinicians to work around the system to stay in touch. The anonymous re-contact tool is designed so both sides get what they need without either having to compromise.

Ian Terry Named Finalist for the Made with Patients Awards 2026

Ian Terry, Founder and CEO of Aretetic Solutions, was named a finalist for the Made with Patients Awards 2026. He was one of eleven finalists selected from a truly impressive global cohort from Africa to South America to Europe. 

The recognition of Ian as a finalist reflects the kind of work Aretetic has been doing since its founding: turning patient and community engagement into something concrete and measurable, rather than aspirational.

What the Nomination Reflects About the Work

The Made with Patients Awards have a specific focus to recognize individuals advancing patient partnership across research, clinical development, evidence generation, and healthcare decision-making. We celebrate their commitment to highlight evidence that engagement has actually changed how systems are built and how decisions get made.

Aretetic's work sits squarely in that space. The company was founded on the premise that patient and community voices shouldn't just inform healthcare systems, they should shape them. That shows up practically in the systems Aretetic builds, the data structures we design, and the decision-making processes it supports: ones that treat lived experience as a legitimate source of evidence.

Being measured against that standard, and recognized as a finalist alongside leaders from organizations like Diabetes UK, DEBRA International, Generation Patient, and PxP Africa, is a meaningful external signal that the approach is registering at an international level.

The Broader Shift

The 2026 finalist cohort is itself notable. The global spread of nominees reflects a broader shift in the healthcare ecosystem: patient-centered approaches are increasingly being treated as a standard of excellence rather than a niche consideration. That shift is what Aretetic is working to accelerate.

The gap between "we consulted patients" and "we built this with patients" remains significant. We see it everyday in how data gets collected, how research priorities get set, and how healthcare decisions get made with or without the communities most affected. Closing that gap is the work we are deeply energized to do.

Wrapping Up

Aretetic has more updates, features, and changes on the horizon. Be sure to check the Aretetic Blog regularly for more information, and we want to hear from you too! Share your ideas and challenges with info@aretetic.com.